Solid Rock Structure, LLC
Privacy Policy
1. Introduction
Solid Rock Structures, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services related to the sale of steel buildings.
2. Information We Collect
We only collect information necessary to facilitate the sale of steel buildings, including:
Personal Information: Name, phone number, email address, and physical address.
Financial Information: If financing is requested, we collect necessary financial details, which are securely stored on the RTO secured site.
Payment Information: Payments are processed securely through Stripe.com, and we do not store payment details on our servers.
3. How We Use Your Information
We use the collected information to:
Process and fulfill orders for steel buildings.
Provide customer support and respond to inquiries.
Facilitate financing requests through our secure RTO partner.
Communicate with steel building manufacturers for order fulfillment.
4. Information Storage and Sharing
We do not store customer data beyond what is included in order forms. However, we may share your information with:
Steel Building Manufacturers: To complete the sale and delivery of steel buildings.
Third-Party Payment Processors: Payments are processed securely through Stripe.com.
Financial Partners: If financing is requested, financial data is stored securely with our RTO partner.
Legal Compliance: If required by law, we may disclose information to comply with legal obligations.
Additionally, we use Facebook Messenger to communicate with customers, but we do not store any conversation data.
5. Data Security
We implement appropriate technical and organizational measures to protect your information. Payment details are processed through our selected card processing company but we do not retain that ourselves, and financing information is stored securely on the RTO platform. Other customer data is not stored beyond order forms.
6. Your Rights and Choices
You may:
Request access to your personal information.
Ask for corrections or updates to your information.
Request deletion of your information, subject to legal and business retention requirements.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Solid Rock Structures, LLC
info@solidrockstructuresllc.com
Solid Rock Structures, LLC
Dedicated to helping you achieve your steel structure dreams.
336.829.8742
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